We are on the search for a passionate and experienced individual to lead and develop business in the South West area.
Please see the job description below, as well as how to apply.
Overall Purpose of the Job
This role encompasses the full spectrum of operations, from recruiting and managing talent within the Lions Coaches Network to driving the expansion of our services across the South West region. You will be instrumental in shaping our local strategy, fostering partnerships, and ensuring the delivery of high-quality coaching experiences.
If you are passionate about sports and education and have a strong entrepreneurial spirit, this position will allow you to make a significant impact on the community while growing your career in a dynamic environment.
Lions Sports Academy Overview
Founded in 2016, Lions Sports Academy is dedicated to empowering children and young adults to reach their full potential through active participation in sport and physical activity. We believe that sport fosters essential life skills such as teamwork, leadership, and resilience, providing a nurturing environment where young people can thrive.
Our approach operates through three core areas: partnerships with schools to integrate tailored sports programmes into their curriculum and games, Sports Camps that offer specific pre-season training and engaging activity camps, and innovative solutions backed by sports science to enhance grassroots sport. These initiatives are supported by our Lions Coaches Network, a collaborative community of professional sportspeople, qualified coaches, self-employed individuals, business owners, and university students who share a passion for developing young talent.
With a vision to expand our impact across the UK in the next five years, Lions Sports Academy is committed to creating inclusive environments where every young person can develop their skills, cultivate a love for sport, and achieve their goals.
Main Duties and Responsibilities of the Job
These will evolve but the main areas of focus, to begin with, will be:
- Service Delivery: Ensure the successful and high-quality delivery of Lions Sports Academy services to schools, sports clubs, and other sports organisations.
- Business Development: Collaborate with the in-house sales team to identify, maintain, and manage business accounts, contributing to the growth of revenue streams.
- Coaching Recruitment and Development: Recruit, onboard, and develop coaches within the Lions Coaches Network (LCN) using best practice safeguarding and recruitment processes.
- Record Keeping: Maintain detailed and up-to-date records of all coaches within the LCN.
- Coach Placement: Work alongside the sales and marketing teams to recruit the most suitable coaches for each opportunity, ensuring client needs are met.
- Financial Oversight: Monitor operational costs and ensure timely approval of invoices for associate coaches.
- Coaching Recruitment Initiatives: Organise and conduct recruitment sessions for new coaches using our established taster session process.
- Process Improvement: Document, update, and enhance recruitment and operational processes to ensure high-quality talent acquisition and retention.
- CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system.
- Profitability Maintenance: Ensure business gross profit margins are upheld consistently.
- Coach Engagement: Keep coaches in the network engaged through regular communication, in-person meetings, and periodic social gatherings.
- Monthly Communication: Send a monthly newsletter to LCN members to keep them informed and connected.
- Content Collaboration: Work with the marketing team to create and distribute regular email, social media, and other content aimed at your target market.
- Mentoring Programme Implementation: Successfully implement and manage a mentoring programme for coaches.
- Quality Assurance: Conduct termly (every 12 weeks) observations of coaches in the LCN to ensure high service quality.
- DBS Checks: Acquire Disclosure and Barring Service (DBS) checks for coaches as required.
- Information Sharing: Equip coaches in the LCN with all relevant information about the business and services offered.
- Coaching Agreement Compliance: Ensure all coaches adhere to the Lions Coaching Agreement and are outfitted with branded clothing.
- Additional Duties: Undertake other roles and responsibilities as required to support the objectives of the business.
KPI’s of the Job
These will evolve but initially, the main KPIs will be:
- Revenue Growth: Measure the overall revenue generated from services provided to schools, sports clubs, and other organisations.
- Sales Performance: Track the number of new client accounts secured and the total sales volume achieved over a specified period.
- Gross Profit Margin: Monitor gross profit percentage relative to total revenue, ensuring financial health and sustainability.
- Coaching Hours Delivered: Record the total number of coaching hours provided each week, assessing the capacity and productivity of the coaching team.
- Client Satisfaction Rate: Evaluate client feedback and satisfaction levels through surveys and testimonials to ensure service quality and foster long-term relationships.
- Coach Recruitment: Track the number of new coaches successfully recruited and onboarded into the Lions Coaches Network within a given timeframe.
- Coaching Quality Assurance: Assess the quality of coaching through observations, aiming for a specified percentage of coaches meeting or exceeding established performance standards during termly reviews.
Key Reporting/Stakeholder Relationships
- Weekly Report to CEO: Prepare and submit a comprehensive weekly report to the CEO and wider team highlighting key performance metrics, progress on initiatives, challenges faced, and proposed solutions. This report will facilitate informed decision-making and strategic planning at the executive level.
- Regular Meetings with Sales, Marketing, and Coaches Network: Conduct regular meetings with the Sales, Marketing, and Coaches Network teams to ensure alignment on goals, share updates on client engagement, discuss recruitment efforts, and collaboratively address any operational challenges. These meetings will foster teamwork, enhance communication, and drive collective success.
How to apply
Please send your CV and cover letter to andy@lionssports.academy
Deadline: Sunday 24th November
